Job Description:
We're looking for an Operations Associate who thrives on structure but can also handle the chaos of a creative industry. This role is the backbone of our talent coordination and casting operations. If you're highly organized, people-friendly, and love keeping things running smoothly, read on!
Your Mission (Should You Choose to Accept It):
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Database management – The heart of our work. Organize, categorize, and keep our ever-growing talent database (10,000+ people) updated and structured for maximum efficiency. Think of it as building our internal IMDb meets LinkedIn.
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Managing everyday communications – Handle calls, messages, and inquiries on the official number. You should be quick, professional, and solution-oriented when responding to talents, clients, and partners.
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Walk-ins & Talent coordination – Whether it’s a new face for an audition or a seasoned actor dropping by, you’re the first point of contact. Your job? Make their experience smooth and professional.
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Workshops & Events execution – Handle registrations, logistics, and on-ground coordination for events flawlessly.
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Resource utilization & Office upkeep – Ensure our space is used efficiently and effectively, and handle pantry & office essentials so that everything runs smoothly
Who You Need to Be:
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Master of organization – If you love to-do lists, calendars, and making sure no detail is ever missed, you’ll thrive in this role.
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People-smart & Resourceful – You’re great at handling different types of people and can keep conversations professional and productive.
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A quick decision-maker – You are capable of independent decision making in both crisis mode and everyday action mode.
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Tech-savvy & Detail-oriented – Whether it’s spreadsheets, WhatsApp Business, CRM tools, or basic Canva designs, you should be comfortable (or willing to learn fast).
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Added bonus - If you are skilled at Branding and Outreach or at Social Media Management, it will be considered as a big positive in your work and in your application.
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What This Job is NOT:
1. A mindless admin role.
2. A passive “just follow orders” job.
3. A boring routine gig!
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